LAA remote access

Every Linaro Automation Appliance can be remotelly accessed from the fleet management cloud service. This service is only accessible to Linaro engineers to debug issues with an LAA.

Owner permission

Permissions to use remote access should be granted by the owner prior to any use.

Usage

In order to use the remote access feature, browse to the LAA page on LMS and click on Start in the Remote access card.

Remote access start

After some seconds, three buttons will appear. Click on Enter to open another browser tab with the remote access console.

Remote access enter

Read-only console

The second green button Enter (RO) is a link to the read-only remote console access. This is the same console as the first button but in read-only mode.

Technology

In order to remotely access an LAA, an sshx tunnel is created from the LAA to the server over https.

Encryption

An sshx connection is End-to-End encrypted, which mean that only the user knowing the exact URL can decrypt the content. The sshx server does not have access to this URL and is unable to decrypt the content.

Keep the URL safe

Any user knowing the sshx URL is able to access the remote session. Do not share this URL with untrusted users.